One call or chat away.
Contact Us
24-Hour Hotline
800-333-0358
- For victims and survivors of Family Violence, Dating Violence, and Sexual Assault: 903-595-5591 or 800-333-0358
- For current/continuing clients seeking crisis intervention and advocacy services: 903-509-2526 to schedule an appointment
*After office hours, you can access live chat services at:
https://www.thehotline.org/what-is-live-chat/.
We welcome walk-in crisis intervention and advocacy services during regular office hours, Monday to Friday.
Please refer to the hours of operation for each county of service below. No appointment is necessary.
Thank you for considering our services. We’re here to help.
At our organization, we prioritize the safety and well-being of our clients. That’s why we follow CDC guidelines to provide our services to survivors and victims of family violence, dating violence, and sexual assault.
In addition to our hotline, we offer a chat session with an advocate between 8:30 am and 5:30 pm. To use this service, you will need to agree to our confidentiality agreement. Once you submit your agreement, we will provide you with a HIPAA compliant platform to continue.
Contact Info
East Texas Crisis Center
Office Hours
Monday – Friday
8:30 am – 5:30 pm
Mailing Address
P.O. Box 7060
Tyler, TX 75711
Phone Numbers
Phone: (903) 509-2526
Fax: (903) 509-2283
Main: info@etcc.org
No Reply: noreply@etcc.org
B.I.P.P (Batterer Intervention & Prevention Program)
In-kind Donations
Shannon Letsinger
Internal Ops Coordinator
(903) 579 – 2515
internalops@etcc.org
Public Education – Events – Media
Jeremy Flowers
Director of Marketing & Public Relations
(903) 579 – 2501
jeremy@etcc.org
Children’s Prevention & Education Program
Susan Walden
Director of Children’s Prevention & Education
(903) 579 – 2556
preventioned@etcc.org
Volunteering
Volunteer Coordinator
volunteerprogram@etcc.org
Outreach Centers
Henderson County
Physical Address:
310 South Carroll, Athens, TX 75751
Mailing Address:
P.O. Box 847
Athens, TX 75751
Phone:
(903) 675-2137
Van Zandt & Rains Counties
Mailing Address:
P.O. Box 1511
Canton, TX 75103
Phone:
(903) 567-0959
Wood County
Mailing Address:
P.O. Box 1205
Quitman, TX 75783
Phone:
(903) 347-6506
Flamingos Upscale Resale
Business Hours:
Tuesday – Friday
10:00 am – 5:00 pm
Business Address:
2108 South Broadway
Tyler, TX 75701
Telephone: (903) 593-2553